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Privacy Policy

Sellhound, Inc. (collectively, “we”, “us”, the “Company”) are committed to respecting the privacy of visitors to www.Sellhound.com (our “Website”) and users of our application (the “Application”).  The following policy describes how we collect, protect and use information we receive from Website and Application visitors and users.  It does not apply to information collected by the Company through any other means, including on any other website operated by the Company, or by any third party, including through any application or content (including advertising) that may link to or be accessible from the Website or the Application.

What Information Do We Collect And How Is It Collected?

Information You Provide to Us.

The information we collect on or through our Website and/or Application may include information provided at the time of registering for an account, making purchases through our Website, signing up for additional contact from us, or requesting further services.  We may also ask you for information when you join a promotion sponsored by us, and when you report a problem with our Website. If you contact us through the Website or the Application, we will have records and copies of your correspondence (including email addresses).  We may ask for your response to surveys for research purchases and collect information about your search queries on the Website. We will collect information about your purchases and other transactions you carry out through our Website and the fulfillment of your orders.

Information Collected Through Automatic Data Collection Technologies.

As you navigate through and interact with our Website and/or Application, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including information from the following sources:

Cookies Information:  When you visit the Website or use the Application, we may send one or more cookies – small files that a website transfers to your computer’s hard drive through your web browser (if you allow) that enables the site to recognize your browser and track information about your visit. For example, we use cookies to track the items in your Shopping Cart.  They are also used to help us understand your preferences based on your Website and/or Application activity, which enables us to provide you with improved service. A cookie does not collect personal information about you. We may use both session cookies and persistent cookies. A persistent cookie remains on your hard drive after you close your browser.  Persistent cookies may be used by your browser on subsequent visits to the Website or Application. Persistent cookies can be removed by following your web browser’s directions. A session cookie is temporary and disappears after you close your browser.

You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent.  However, if you turn cookies off, you won’t have access to many features that make your Website experience more efficient and some of our services will not function properly.  You can still place orders over the telephone by contacting Customer Service at info@sellhound.com.

Log File Information:  Log file information is automatically reported by your browser each time you access a web page.  When you view our Website, our servers automatically record certain information that your web browser sends whenever you visit any website.  These server logs may include information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, and other such information.

Clear Gifs Information:  When you access the Website, we may employ clear gifs (also known as web beacons), which are used to track the online usage patterns of our users anonymously.  No personally identifiable information is collected using these clear gifs. In addition, we may also use clear gifs in HTML-based emails or newsletters sent to our users to track which emails are opened by recipients.  The information is used to enable more accurate reporting, improve the effectiveness of our marketing, and make the Website better for our users.

Advertising Cookies:  The Website may allow third-party vendors to place advertising cookies on the Website in order to provide badge and other ads on other web locations, based on a user’s prior visits to our Website.  While we use cookies in other parts of our Website, cookies placed by third-party vendors collect information for such third-party vendors and we do not have access to this information.

How Do We Use Your Information?

We may use the information we collect from you or that you provide to us, including any personal information:

  • To present our Website and its contents to you.
  • To provide you with information, products or services that you request from us.
  • To quickly and securely process transactions.
  • To notify you about changes to our Website or any products or services we offer or provide through it.
  • To administer contests, promotions, surveys or other site features.
  • To allow us to better service you in responding to your customer service requests.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • To fulfill any other purposes for which you have provided the information, that we have described when the information is collected, or for which you have provided your consent.

By providing us with your email address or other contact information, you consent to our using such contact information to communicate with you regarding the Website, our products, promotions, events and updates.  You also consent to our using your email address to send you Website-related notices, including any notices required by law, in lieu of communication by postal mail. We may also use your contact information to send you other messages, such as newsletters, changes to features of the Website, or special offers.  If you wish to opt-out of this consent, please see “How to Opt-Out” below. If you correspond with us by email, we may retain the content of your email messages and our responses. If you supply us with their telephone numbers online, you will only receive telephone contact from us with information regarding orders you have placed online.

Do We Disclose The Information We Collect To Outside Parties?

Except as otherwise described in this Privacy Policy, we will not disclose personal information to any outside parties without prior notification or unless required to do so by law or subpoena or if we believe that such action is necessary to (a) conform to the law, comply with legal process served on us, or investigate, prevent, or take action regarding suspected or actual illegal activities; (b) to take precautions against liability, to investigate and defend ourselves against any third-party claims or allegations, to assist government enforcement agencies, or to protect the security or integrity of our Website, our Application or our products and promotions; and (c) to exercise or protect the rights, property, or personal safety of the Company, its employees, agents or assigns, or others. The term “outside parties” does not include, and we may disclose personal information to, contractors, service providers, and other third parties we use in operating our Website and/or Application, conducting Sellhound’s business, or servicing you, so long as those parties agree to keep this information confidential.

In the future, we may buy or sell assets or business offerings from third parties.  Customer, email, and visitor information is generally one of the transferred business assets in these types of transactions.  We may also transfer such information in the course of corporate divestitures, mergers, or dissolution.  

We do not rent or sell your e-mail address for marketing or sales purposes.  We do not share credit card information with third parties except for the purpose of processing your order payment and as required by law.

We may disclose aggregated or otherwise non-personally identifiable information without restriction, including to other parties for marketing, advertising, or other uses.

How Do We Protect Visitor Information?

We implement a variety of security measures to maintain the safety of your personal information.  Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to our systems, and are required to keep the information confidential.  When you place orders or access your personal information, we use a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

How Can You Opt-Out?

If you do not want us to share your personal information with unaffiliated or non-agent outside parties for direct marketing purposes, you may modify your e-mail subscriptions or opt-out. To modify your e-mail subscriptions or opt-out of receiving Sellhound e-mail (other than required service emails or communications required by law) please let us know by emailing us at info@sellhound.com and simply ask us to remove your company, name or account from our email list. You may also unsubscribe by following the link and instructions in each email.  Please note that due to email production schedules you may receive any emails already in production.

How We Respond to Do Not Track Signals

Some users may have chosen to change their browse settings to send a Do Not Track signal communicating a preference to opt-out from online browsing tracking. The Website does not currently respond to Do Not Track signals at this time.

Children Under the Age of 13  

Our Website is not intended for children under 13 years of age.  We do not knowingly collect personal information from children under 13.  If you are under 13, do not use or provide any information on this Website or make any purchases through the Website.  If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.  If you believe we might have any information from or about a child under 13, please contact us at info@sellhound.com.

Affiliate Links

Some of the marketplaces that the Website and Application link to have affiliate programs that we take part in. This means that if you click through from our site to such marketplaces and make a purchase, we may receive a fee. This will not affect any purchase price that you see or that applies to your purchase through that marketplace.

Notification Procedures

It is our policy to provide notifications, whether such notifications are required by law or are for marketing or other business-related purposes, to you via email notice, written or hard copy notice, or through conspicuous posting of such notice on our Website, as we determine in our sole discretion.  We reserve the right to determine the form and means of providing notifications to you.

Special Note to International Users

Sellhound is based in the United States and the Website and Application are intended for and directed to customers in the United States. Sellhound does not direct selling efforts to the European Union and takes steps to prevent the collection of information from those in the European Union.  If you are accessing the Website from any region with laws or regulations governing personal data collection, use and disclosure that differ from the laws of the United States, please be advised that the laws of the United States shall apply and, through your continued use of the Website, you are transferring your personal information to the United States and you consent to the application of US law, and tot the transfer of such data.

Changes to our Policy

If we decide to change our privacy policies and procedures, we will post those changes to the Website and Application to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it. Changes to this Privacy Policy are effective when they are posted on the Website. Your use of the Website and Application, and the continued use after we post a revised Privacy Policy, signifies your acceptance of the Privacy Policy and the revisions. It is therefore important that you review this Privacy Policy regularly to ensure you are updated as to any changes. If you have any questions about this Privacy Policy, the practices of this Website or the Application, or your dealings with the Website or Application, please contact us at info@sellhound.com or send mail to:

101 Cooper St.

Santa Cruz, CA 95060

United States

This Privacy Policy is effective as of January 30, 2019.